{"id":1777,"date":"2009-07-12T16:45:19","date_gmt":"2009-07-12T04:45:19","guid":{"rendered":"http:\/\/mhjb.co.nz\/blog\/?p=1777"},"modified":"2009-07-12T16:47:25","modified_gmt":"2009-07-12T04:47:25","slug":"more-dear-hp-compaq-notebook-pcs-email-support","status":"publish","type":"post","link":"http:\/\/mhjb.co.nz\/blog\/archives\/1777","title":{"rendered":"More Dear HP Compaq Notebook PCs Email Support"},"content":{"rendered":"<blockquote><p>Can you update me with progress on <a href=\"http:\/\/mhjb.co.nz\/blog\/archives\/1755\">this issue<\/a>? What did the concerned department find out?<\/p>\n<p>Best regards,<br \/>\nMatthew<\/p><\/blockquote>\n<hr \/>\n<blockquote><p>Dear Customer,<\/p>\n<p>*** Please do not reply to this email.  This email is not monitored. ***<br \/>\nThank you for emailing HP.  Your incident is closed or could not be found.<\/p>\n<p>&#8230;<\/p>\n<p>Sincerely,<br \/>\nHP Email Support<\/p><\/blockquote>\n<p><!--more--><\/p>\n<hr \/>\n<blockquote><p>hi there &#8212; see <a href=\"http:\/\/mhjb.co.nz\/blog\/archives\/1755\">below<\/a>; the reply I got was that this incident is closed. Can you investigate\/reopen?<\/p>\n<p>Thanks<br \/>\n-Matthew Bartlett<\/p><\/blockquote>\n<hr \/>\n<blockquote><p>Dear Matthew,<\/p>\n<p>Thank you for your email.<\/p>\n<p>I see that you are looking for information on how our supply chain works and you are specifically concerned about a report concerning the workforce in China.<\/p>\n<p>Well, I will be very honest and upfront with you. This support medium is meant for Technical support and the information you are seeking is something we cannot answer.<\/p>\n<p>However, I will be happy to let you in on some information on how HP is dedicated to the environment and our people.<\/p>\n<p><em>[general guff about HP&#8217;s good intentions re. SER (whatever that is) and climate change, and links to more info]<\/em><\/p>\n<p>Thank you again for your interest.<\/p>\n<p>Warm Regards,<br \/>\n<em>[name removed]<\/em><br \/>\nTechnical Support Supervisor<br \/>\nHP PSG &#8211; eSolutions<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Can you update me with progress on this issue? What did the concerned department find out? Best regards, Matthew Dear Customer, *** Please do not reply to this email. This email is not monitored. *** Thank you for emailing HP. Your incident is closed or could not be found. &#8230; Sincerely, HP Email Support<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1777","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/posts\/1777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/comments?post=1777"}],"version-history":[{"count":6,"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/posts\/1777\/revisions"}],"predecessor-version":[{"id":1783,"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/posts\/1777\/revisions\/1783"}],"wp:attachment":[{"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/media?parent=1777"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/categories?post=1777"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/mhjb.co.nz\/blog\/wp-json\/wp\/v2\/tags?post=1777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}