Matthew Henry John Bartlett

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Wednesday 29 December, 02004

Phone rant

by Matthew Bartlett @ 6:03 pm

Two weeks before we moved house I rang TelstraClear to organise to have a phone connected at the new place. Just about a month later they haven’t managed to connect the phone and won’t be able to for another two weeks or so. I am old-fashioned in that I find it frustrating that there is no office I can visit, no one to go and talk to face-to-face, no one person actually responsible for anything.

2 responses to “Phone rant”

  1. dan says:

    I know. Thank goodness banks still have the odd teller.

  2. Aaron says:

    Just ask to speak to someone higher up – and keep going until you get a decent response. Seriously.

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